Customer Service Superhero (Cape Optional, Empathy Essential)

apartmentRentokil Initial placeSydney scheduleFull-time calendar_month 
We’re not here to sugarcoat it — we do the dirty work. Quite literally.

Pest control and hygiene services aren’t exactly “glamorous”, but they’re vital — and so are the people behind them.

That’s where you come in.

💬 What You’ll Actually Be Doing:

  • Talking to real people with real problems (think: pests, washroom essentials, and more).
  • Solving problems in a professional manner — calmly, kindly, and quickly.
  • Turning a customer complaint into a moment of loyalty.
  • Teaming up with our frontline heroes (technicians, service staff, ops teams) to get things DONE.

👀 What We’re Looking For:

  • A natural communicator who listens before they speak.
  • Unshakeable under pressure and good at multitasking.
  • You love helping people, and you do it with heart.
  • Bonus points if you’ve wrangled multiple databases, word, excel and email
  • You don’t just tick boxes — you care about what happens next.

🏆 What You’ll Get:

  • A real career path — we invest in our people, no fluff.
  • Global stability with a good culture and good vibe.
  • Competitive salary, benefits, and plenty of support.
  • The kind of job you’ll be proud to tell your friends and family about.

🧼 Who We Are:

Rentokil Initial is an FTSE 100 company and global leader in services that make homes, schools, and businesses safer and cleaner. From pest control to hygiene and workwear, our purpose is clear: we protect people and enhance lives — including yours.

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