Waiter (Cruise Attendant) | Journey Beyond Cruise Sydney
About us
Journey Beyond Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser the ‘Spirit of Migloo’ boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines.Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.
About Journey Beyond
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Indigenous Tourism Australia.
About the Role
We have multiple opportunities available for motivated Waiters (Cruise Attendants) to join our team here at Journey Beyond Cruise Sydney. These are casual positions with an immediate start. In this role, you are primarily responsible for greeting and assisting guests, delivering premium food and beverage services, vessel and passenger safety, vessel presentation and conducting safety briefings.This position is at the heart of our onboard hospitality - welcoming guests, providing premium food and beverage service, and ensuring every interaction reflects warmth, professionalism, and genuine care.
In this fast‑paced marine environment, you’ll handle a variety of tasks, including guest engagement, bar & table service, communicating orders to the kitchen, processing payments, and maintaining high standards of vessel presentation. You’ll be part of an energetic Front of House team, working closely with the kitchen crew and other onboard team to ensure seamless service throughout each journey.
Success in this role means bringing a guest‑first mindset, strong communication skills, and the ability to remain calm and organised while multitasking. You’ll also contribute to delivering safe operations by following all relevant health, safety, and food handling procedures.
If you're passionate about hospitality, enjoy working on the water, and thrive in a collaborative team environment, we want to hear from you! This is a fantastic opportunity to showcase your skills while creating memorable experiences for every guest.
Requirements
About You
Education/Experience:
- Valid NSW Responsible Service of Alcohol (RSA) Competency Card (required)
- Food Safety/Handling certified
- Provide First Aid (advantageous)
- Previous hospitality experience
Skills/Knowledge/Attributes:
- Background in hospitality environments & experience delivering high‑quality service
- Excellent customer service skills, dedication to meeting the expectations of all external and internal customers
- Excellent communication and interpersonal skills
- Basic computer skills, sound cash handling skills, stock rotation and control skills
- Reliable, self-motivated and proactive
- Strong crowd management & public speaking skills advantageous
- Strong personal presentation skills
- A cross-cultural awareness and sensitivity to the needs of others
- A strong team ethic
- Must not be affected by sea sickness
- Have the necessary working entitlements to work in Australia
A pre-employment medical and National Police Check may be required as part of this recruitment process.
Are you ready to join us? Your journey begins here!
To apply, please submit your resume, along with a Cover Letter telling us a little bit about you.
Applications will be reviewed and progressed as they are received, so don't wait, apply now!
Benefits
As a Journey Beyond employee, you'll enjoy:
- General discounts on Journey Beyond travel and experiences
- An attractive hourly rate and positive work environment
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise