Senior Manager - Analytics & Insights
- Dedicated role supporting analytics initiatives for WMP, Woolworths’ Marketplace platform business
- Surry Hills office location with WFH flexibility
- Permanent role
Woolworths Group is an Australian food and everyday needs retailer employing 190,000 team members across Asia Pacific, serving over 20 million customers across our brands every week. With more than 1,400 stores across Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, B2B business serving wholesale and export markets, and a range of fast-growing eCommerce businesses, Woolworths Group is Australia and New Zealand’s largest retailer.
We strive to create better experiences together for a better tomorrow for our customers and team, bringing the best of Woolworths Group and Quantium together to make data driven decisions. By partnering with Quantium, a world-class data science and advanced analytics business we’re excited about the future as we unlock the power of data to reimagine retail.
Through this partnership, we’ve created a new business called wiq who will harness the best of Woolworths Group and Quantium to reimagine retail by solving the most complex problems using data and analytics. As a team, we leverage Agile ways of working to help our team develop their skills while also making sure our team is focusing on solving the most complex problems for both our customers and team.
What you’ll do
The Senior Manager Analytics & Insights role is part of the wiq team and dedicated to leading analytics initiatives to deliver into Woolworths MarketPlus (WMP), Woolworths Group's marketplace platform business.
This role will be pivotal in driving a structured approach to analytics prioritisation and delivery for requests from across the WMP banners, with the goal of increasing delivery speed, trust and creating additional capacity to solve for advanced analytics use cases.
What you’ll do- Partner closely with WMP business teams to refine and prioritise requests, develop and ratify business use cases, identify and remediate data gaps, and quantify value/benefits of analytics work.
- Oversee insights delivery by wiq resources servicing WMP. Manage the delivery & production of data assets to support BI and analytics use cases, with an emphasis on reusability and unifying business data from disparate operational tech stacks.
- Build strong relationships with business stakeholders (domain leads/analysts, data product owners, others) to enable trade-off discussions for conflicting priorities, and provide clear delivery updates to ensure alignment of analytics workload with business objectives.
- Manage the team’s backlog, including addressing technical debt as part of BAU capacity.
What you’ll bring
We are looking for a proven analytics professional, who has strength in business partnering, is a clear and confident communicator, and has experience in complex problem solving.- Ability to interpret data to derive actionable insights that will drive business value (problem structuring, issue tree thinking, hypotheses)
- Strong focus on delivery governance, priority setting and resolution, and managing team performance to OKRs/agreed standards
- Proficiency in data analytics tools and technologies, including SQL, data warehousing, and BI platforms such as Looker, DBT and ideally exposure to working in a cloud environment such as GCP
- Demonstrated experience designing and building analytical assets (i.e. automating repeated processes and general purpose view/table structures supporting analytics/insights/BI use cases).
- Communication skills, written (story-telling, slide packs) and verbal along with relationship building skills
- Strong collaboration skills, with the ability to guide and coach team members to deliver the best outcomes
What you’ll experience
Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
- A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
- High impact role supporting our teams who enrich our communities.
- A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
- A progressive and competitive leave policy that gives you more space for what matters to you.
Endless possibilities with Woolworths Group
We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’
Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.