Salesforce Delivery Lead

Visit us at www.accenture.com.

About the Salesforce Business Group

We think we're unique among our peers with our ability to understand Salesforce, its ecosystem and the career goals of those working in the Ohana. We also bring our collective Accenture capability to our Salesforce work. We work with our industry, consulting, strategy, service design and digital consultants to transform our clients.

And if you're working from the kitchen bench or have an upset child in the background, we want to let you know that we get it. You'll feel our team's difference from the moment you speak with us. We're proud of the culture that shines through.

• A leadership team whose Managing Directors have a collective 50 years of experience in Salesforce delivery.
• Over 300 of your Salesforce specialist peers, including 7 Certified Technical Architects, will aid your career growth whilst working with some of Australia's biggest brands on complex and groundbreaking projects.
• Access to unlimited Salesforce certification vouchers across the entire Salesforce product catalogue
• Attend formal and informal training, such as our Khumbu sessions, Ohana Meetings, My trailhead courses or our Delivery Lead, Technical Architect and Solution Architect certifications.
• A merit-based structured career program - Take on responsibilities in one of our communities of practice and build a career that could last your entire professional life.
• Use in-house tools like our project management, estimators, security, code quality and DevOps tools.
• Support for work from home, from overseas or transfer to other countries (Depending on client needs, circumstances and your own performance)

• Build and maintain high performance teams, guarding work/life balance, ensuring career growth and team productivity.
• Lead Enterprise class CRM and Digital transformation programs across the full project life cycle providing delivery leadership to the client and our teams.
• Assess the engagement performance, delivery risks, issues and assess impact on solution and service delivery commitments or to client relationships
• Analyze the needs of the target users and how they perform tasks to create an optimized user experience.
• Establish a plan to review and manage client expectations throughout delivery and ensure the values we are delivering are in line with client expectations
• Create an integrated project plan, showing high-level flow of project milestones and dependencies across deliverables
• Assist and lead in the business and functional requirements definition and prioritisation/scoping of requirements
• Monitor and control the quality management process, manage expectations, conduct milestone reviews, manage process performance and drive continuous improvement
• Manage the project’s financial, resource strategy and contingency
• Coach the client and team on the best practices for solution positioning and delivery
• Support pre-sales activities inclusive of participating in sales calls and proposal development
• Develop an understanding of the Salesforce platform, its benefits and pitfalls, and how to use your leadership skills in the context of the Salesforce ecosystem.

• Innovate, coming up with creative, robust and quality solutions to customer problems.
• Communicate to a wide range of people through email, showcases, presentations, meetings and workshops.
• A relentless passion for client success.
• Commercial acumen, both about the client's business goals and Accenture's obligations.
• Robust analysis and design skills equal to your speciality
• A collaborative spirit.
• A passion for Salesforce, its ecosystem, technology and ethos.
• Ethical behaviour, on every level, with an equal commitment to equality and diversity.
• Relevant experience (see below) and relevant Salesforce certifications or Trailhead badges.

• Melbourne or Sydney

• Candidates must have current Independent Working Rights for Australia (AU Citizen or Permanent Resident)
• For Australian Citizens, you may be required to undertake Security Clearance process at Baseline or beyond to be aligned to projects requiring security clearance.
• Visa Sponsorship will not be supported for this role.

Accenture Benefits

To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability click on the link below.

Progressive Employee Benefits – Australia

Equal Employment Opportunity Statement

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

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