ICT Account Manager
INNOVAPPTIVE APAC PTY LTD
Location: Brisbane, QLD - 4000, Australia
Position Type: Full-Time, Permanent
Salary Range: $165,000 per annum + super
About Us
At Innovapptive, our mission is simple - “Connect the frontline worker to perform jobs better, faster, cheaper and safer, while improving the working life of front-line workers”. By engineering a platform that fuels innovation & collaboration, we are transforming the experience of the industrial worker to bridge the skills gap and further helping our customers increase revenues & margins.
Innovapptive’s sales team is made up of a passionate group of individuals whose goal is to generate value through consultative selling of our products to our prospects and customers. Through their strong interpersonal and relationship building traits they become trusted advisors to our prospects and customers unearthing their key needs and propose the right solution fit through our platform and solutions.
The role of Account Manager brings exciting opportunities to the individual by providing a platform to be the face of Innovapptive to our clients. The selected candidate will get an opportunity to work as an equal partner along with our expert sales Account Executives and play an active role in revenue generation for Innovapptive.
We are seeking a qualified and highly experienced ICT Account Manager whose Responsibilities will be as follows:- Play an integral part in qualification of Enterprise customer needs and performing pre-demo needs analysis
- Deep understanding of the customer’s business and their top objectives at various organisational levels
- Building a high degree of mindshare for our solutions and company within the key stakeholders in your account list
- Demonstrations of the product and platform, both standard and tailored to prospects and existing customers in-person and via web conference
- Capture prospect/customer requirements and work with internal teams to write compelling solution and price proposals detailing how Innovapptive’s solutions will address business needs
- Build and maintain an account map, plan for each customer, and develop close relationships with key stakeholders in your accounts
- Create necessary documentation, presentations, and product demonstrations to teach clients about Innovapptive’s product functionality and its value proposition
- Lead strategic account pursuits from both sales and technical solution perspectives being a single point of contact for Innovapptive’s prospective customers.
- Scoping and delivering Proof of Concept/Pilot engagements with prospects
- Responding to Request for Information/Proposal documents
- Supporting Marketing events – user conferences, trade shows, webinars etc.
- Staying current on competitive analyses and understanding differentiators between the company and its competitors
- In conjunction with Professional Services, conduct transition briefing - communicate commitments, expectations etc. in preparation for deployment
- Work with the customer and the professional services team as a consultant to achieve the customer’s value as needed.
- Act as the Innovapptive’s subject matter expert at Executive briefings/marketing events
- Understand and align to Innovapptive’s tailored sales process as it relates to Innovapptive’s overall strategies and Objectives
- Provide mentoring and training to peers and other colleagues in the organization.
- Preparation of sales reports
- Sales follow up with clients.
- Tertiary degree qualified in a related field (Commerce, Marketing, Management, Business etc.)
- Minimum of Ten (10) years of strong Account Management and sales relationship management experience
- At-least Five (5) years of technical and sales experience in enterprise asset management (EAM) or CMMS Platforms like SAP PM, MM, IBM Maximo etc.
- At-least Four (4) years of sales and solution engineering experience in two or more business domains with companies operating in Mining, Oil and Gas, Chemicals and Manufacturing
- Strong client-facing communication and interpersonal skills, with the ability to explain
- product functionality, technical design, and limitations to various levels of prospect/
- customer’s organization right from CXO level to Business SMEs, Program Managers
- and IT Teams
- Strong sales orientation with a consulting mindset
- Attention to detail, plus analytical and problem-solving capabilities.
- Proven critical thinking skills with ability to develop strategic solutions
- The ideal candidate will exhibit a positive, confident, and personable attitude, with the ability to motivate and develop team members effectively
- Advanced people skills, communication skills both written and oral.
If you meet the selection criteria, please apply with your up-to-date resume.