Process Improvement Manager

We are seeking a **Process Improvement Manager** to lead strategic enhancements across our multi-property hotel and motel portfolio. This role focuses on optimizing processes, driving revenue growth, eliminating inefficiencies, and ensuring effective utilization of resources to enhance operational excellence and profitability.

• Analyze and streamline operational processes across properties to maximize efficiency.
• Implement change management strategies to improve financial performance and drive revenue growth.
• Identify and eliminate inefficiencies or loss-generating processes within the organization.
• Develop strategies for the effective utilization of shared staff and technology to reduce expenditures.
• Oversee and enhance staff augmentation processes to ensure workforce optimization.
• Collaborate with teams to resolve booking and cancellation issues efficiently and effectively.
• Drive improvements in guest management processes, ensuring a seamless and satisfying experience for all customers.
• Develop and implement business development solutions to support organizational growth and profitability.
• Monitor and measure the effectiveness of improvements using data-driven insights.

• Bachelor’s degree in Finance and Management.
• Minimum 5 years of experience in process improvement, change management, or financial optimization.
• Proven expertise in enhancing financial processes and driving revenue growth. - Demonstrated ability to optimize resource allocation, including common staff and technology, to control costs.
• Strong knowledge of staff augmentation processes and workforce planning. - Experience in resolving booking and cancellation issues and improving guest management systems.
• Familiarity with developing and implementing business development strategies in the hospitality sector.

• Opportunity to work in a dynamic and growing hospitality business. - Drive meaningful impact by improving financial performance and operational efficiency.
• Be part of a collaborative team in the vibrant Gold Coast region.
• Contribute to sustainability by optimizing resources and reducing costs.

**Application Deadline:**

10th February 2025

Apply now and help shape the future of our organization by driving efficiency, profitability, and growth!

**To Apply:**

Submit your resume and cover letter to sundownertwintowns@gmail.com

Pay: $75,000.00 – $105,000.00 per year

Education:

Bachelor Degree (Preferred)

Experience:

Expected Start Date: 03/03/2025