Full Time ICT Support Technician
MAGNUS RECRUITMENT SOLUTIONS PTY LTD Sydney
Job Title: ICT Support Technician
We are seeking an experienced ICT Support Technician to join our team.
Key Responsibilities:- Provide helpdesk support for all users, including administrative and teaching staff as well as students when required.
- Help troubleshoot and resolve IT issues.
- Assist in maintaining hardware and software asset records
- Real-time in-classroom support when required.
- Assist with installing, upgrading and maintaining ICT resources including hardware, software and physical infrastructure.
- Help with new rollouts, software installation and deployment tasks.
- Assist with the maintenance of technical procedure documentation.
- Maintain equipment in a clean and tidy state.
- Monitor classroom sets of laptops / iPads when necessary.
- Monitor desktops, printers, laptops, iPads, etc., for operational failure.
- Bachelor’s or master’s degree in IT or related field.
- Minimum two years of experience in a similar position
- Excellent communication, leadership, and stakeholder management skills.
- Experience with Microsoft Office 365.
- Experience, confidence, and patience working with users of all skill levels.
- Experience in providing helpdesk and IT system support services.
- Knowledge of ICT industry trends and technologies.
- Microsoft or Apple certifications.
If you are an experienced ICT Support Technician, please share your CV at: info@magnusrecruitment.com.au.
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