Conference & Event Operations Assistant Manager
Rydges South Bank – Conference and Event Operations Assistant Manager
Rydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo.
Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges Hotels and Resorts:Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests.
Join our team of local heroes dedicated to enhancing every guest’s stay.
Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.
About the Role
As an integral member of the Food & Beverage leadership team, this role will be responsible for collaborating on strategy and leading the successful operations of the Conference & Events team. This is a full-time position directly supporting the Conference & Events Operations Manager by setting and maintaining strong service procedures and leading by example at all times.
This is a role suited to a person with a can-do attitude, keen eye for detail, willingness to learn and grow in a team. Experience in a similar role or operations is preferred, while a love for hospitality and a passion for providing excellent service to our guests is a must!The successful candidate will have the availability to predominately work pm shifts, including weekend shifts, but also have the ability to work shifts throughout the week if necessary.
Key Responsibilities- Accountability for daily operations of delegated Food and Beverage Outlet/s
- Collaborate with other Hotel departments to ensure smooth and efficient event operations
- Lead with passion and foster a culture of operational excellence
- Recruit, train and develop a guest centric staff
- Supervise and lead an enthusiastic and motivated team
- Optimise rosters to ensure service expectations and budgeted targets are met
- Maximise all revenue opportunities, create, collaborate and drive promotions
- Optimise profitability through exacting cost control
- Minimum 2 years’ experience in a similar operational focused positionExperience working in fast paced, high volume F&B venues
- Bar and barista experience
- Highly motivated and excellent organisational skills
- Experience leading and managing a team
- Experience with rostering, ordering and stock control
- Knowledge of POS systems
- Ability to build and maintain strong relationships
- Excellent personal presentation and a high level of professionalism
- Responsible Service of Alcohol certificate
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company
Join Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.