[ref. c23154100] Design Operations Consultant
NAB - National Australia Bank Melbourne
Work type: Fixed term Part time, Permanent Part time
Region: VIC- Melbourne CBD
This role is responsible for supporting the design team to leverage the power of design thinking to solve complex problems, making banking more intuitive, engaging and accessible.
The Design Operations team optimise people, processes and tooling to boost the impact and quality of design outputs.
In the Design Operations Consultant role, you will
Region: VIC- Melbourne CBD
- Flexibility working in a part time 3 days per week position at NAB
- You’ll work alongside talented design professionals and drive impact through the work you do
- 11 month fixed term contract opportunity
This role is responsible for supporting the design team to leverage the power of design thinking to solve complex problems, making banking more intuitive, engaging and accessible.
The Design Operations team optimise people, processes and tooling to boost the impact and quality of design outputs.
In the Design Operations Consultant role, you will
- Manage recruitment, vendor engagement, onboarding, induction and offboarding for designers working in the team.
- Manage operations and workforce reporting across Design
- Design operations communications and reporting
- Resource management for projects requiring Experience Design including new requests, pipeline management, backfills.
- Ensure designers have access to equipment and tools to support them in their role.
- Responsible for purchasing (purchase orders, invoice management and contract management) and BCM (business continuity management)
- Diary and event management as required.
Your Skills and Experience:
- Mature level of analytical capability and business acumen
- Demonstrated strong communication and relationship management with internal stakeholders and external vendors.
- Understanding of Experience Design
- Ability to manage multiple requirements and prioritization.
- Understanding of operational risk management
- Demonstrated efficiency, resilience and growth mindset.
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.We are committed to providing an environment where you can work your way.
For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
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