Assistant Venue Manager
JOIN OUR TEAM
Do you have a passion for the hospitality industry and have experience with leading a team? We are seeking a highly motivated and driven Assistant Venue Manager to join the leadership team at The Ville Resort-Casino on a permanent Full-Time basis.
THE ROLE
As our Assistant Venue Manager, you’ll be responsible for ensuring smooth daily operations and exceptional service within our restaurant venues. You’ll take charge of delivering a remarkable guest experience, guiding our team with meticulous attention to detail and a commitment to excellence.Your leadership will be vital in upholding our high standards and continuously elevating the guest experience.
ABOUT YOU- Tertiary qualifications in Hospitality, Retail, Business, or related field is highly advantageous;
- Previous experience at a managerial level including competence in rostering and wage cost control;
- Current Responsible Service of Alcohol Statement of Attainment;
- Current Responsible Management of Licensed Venues Certificate and Approved Manager’s License;
- Previous experience responding to and resolving disputes relating to the Responsible Service of Alcohol;
- Demonstrated understanding of restaurant, barista and/or bar practices;
- Strong knowledge of cocktails, beer and wines;
- Leadership and management skills;
- Demonstrated computer literacy skills;
- Demonstrated ability to provide exceptional customer service to both internal and external customers and guests;
- The ability to work in a fast-paced environment with exceptional organizational skills and the ability to work under pressure;
- Professional presentation and exceptional communication skills;
- Flexibility to work various shifts including weekends, nights and public holidays;
- Team player and hands on with the flexibility to help and support your colleagues; and
- Demonstrated knowledge of food safety and hygiene practices.
- Work in the region’s premier destination for dining, events and entertainment;
- Permanent Full-time position;
- Attractive remuneration, negotiable based on qualifications, skills and experience ($70,000 - $80,000 full-time annual salary);
- Idyllic location in tropical North Queensland;
- Uniforms supplied and laundered;
- Free car parking;
- Employee Assistance Program;
- Corporate discount on health insurance;
- Paid Parental Leave;
- Generous discounts across Morris Group; and
- Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia.
ABOUT US
The Ville is tropical North Queensland’s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia.Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland’s hottest tourism destinations.
Ardo is a brand new $88 million dollar hotel. Its arrival brings elevated relaxation and rejuvenation to North Queensland’s premier leisure and entertainment precinct, nestled on the edge of the Coral Sea with uninterrupted views across to Magnetic Island.It’s sprawling hotel suites; world-class dining outlets – Marmor and Terasu; day spa; and signature rooftop pool deck and bar combine to celebrate the spirit of the tropics with unique Ardo flair.
The Ville Resort-Casino and Ardo Hotel operate as part of Morris Group, a collection of business spread across Australia and the world, operating in industries including tourism, aviation, hospitality and technology.
Morris Group also owns and operates Morris Escapes, a collection of hotels and luxury lodges across Queensland. The Morris Escapes portfolio currently includes Beechmont Estate, Orpheus Island Lodge, Pelorus Island and Mount Mulligan Lodge.
Morris Group also includes Morris Hospitality, offering a diverse array of hospitality experiences that includes breweries, pubs and restaurants. After starting with CBCo Brewing in Margaret River WA, Morris Hospitality is now largely based in Victoria with venues including the Albert Park Hotel, Portsea Hotel, Railway Club Hotel, Half Moon, The Vincent, O'Connell's and Lucky Coq, and also the Julatten Hotel in Queensland.
As part of Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That's why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to oder.We are continuously working toward group-wide goals that focus on People, Place and Planet. We're on a mission to find a better way to do the work we love and to make a positive impact for the world around us.
We’re always on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience.
If you are looking for a work environment that focuses on employee health and well-being and having fun, encourages teamwork and collaboration across all levels of the business and provides a challenge - then we would love to hear from you.