Operations Executive (Expo) - SXSW Sydney - 6 Month Max Term Contract

Be part of our tomorrow! We are hiring an Operations Executive (Expo) for SXSW Sydney which is a part of TEG, owner of Ticketek, TEG Live, TEG Dainty, TEG Sport, SXSW Sydney, Laneway Festival and 30+ other brands across 40 countries!

Every day, TEG connects fans to unforgettable experiences and businesses to their audiences. We proudly partner with some of the world's most iconic venues and lead in sports and entertainment event promotion globally.

Join live entertainments most innovative, dynamic and passionate global business!

About SXSW Sydney

SXSW Sydney is a must-see event for creators and professionals seeking to shape and discover future trends, emerging technology, and access unrivalled networking opportunities.

About the Role

The Operations Executive is responsible for the operational and production support of the Innovation Expo, comprising of more than 100 brands focusing on the future of technology, entertainment, social impact and beyond.

Reporting to the Operations Manager, the Operations Executive will support on the delivery of the exhibition operational and production elements. Including managing event schedules, critical paths, and briefing documentation, through to engaging suppliers and contractors on AV production, signage, build, theming, freight and logistics, and liaising with venues on F&B, customer services, security, permits and other event related elements.

The Operations Executive will be the main point of contact for all exhibitor communications. Including exhibitor management, manuals, and onboarding, stand inclusions, upgrade options and other deliverables, through to external venue and supplier forms, and custom stand approvals.

The Operations Executive will support and collaborate across the team with a shared vision to deliver the world’s best festival of discovery for the creative industries.

Requirements

• Support the production and implementation of project plans ensuring all operational tasks are carried out on a timely basis according to individual project sprints and within deadlines.
• Be a key operational contact for exhibitors and partners, supporting them on critical timelines, delivery of agreed terms, and compliance.
• Collaborate with the Operations Manager to support on the diverse exhibition requirements to facilitate a wide range creative content across the event footprint.
• Facilitate strong relationships with venues, suppliers and contractors including AV, signage, build, theming, security, freight, logistics, technology infrastructure, and cleaning, to ensure a high standard of event delivery.
• Communicate with suppliers and support on the scope, brief, designs, production and other creative elements in co-ordination with the wider operations team and sponsors.
• Support the delivery of event plans through to onsite execution with all exhibitors, contractors, and venues
• Become a trusted partner of SXSW Sydney internal and external stakeholders with regular engagement and feedback to build an effective working relationship.
• Financial oversight of operational costs, in conjunction with the Operations Manager, monitor cost forecasts, invoicing, phasing plans, and potential cost savings.
• Collaborate with all operations team members to ensure suppliers meet and exceed health and safety requirements, supporting on all onsite activity to ensure compliance
• Work with operations team colleagues to achieve best practice in terms of operational planning and management.

About you

• Demonstrated track record of operational experience in the event industry and an established record of successfully supporting the delivery of world class exhibitions, conferences, and/or events.
• Working knowledge of industry, venues and suppliers/contractors.
• Strong time management and organisational skills; able to problem solve, prioritise and manage several different tasks at the same time
• Demonstrated ability to work independently, to meet deadlines consistently and operate within budgetary targets
• Solid communication skills, experience managing exhibitor and supplier relationships

• Exposure to exhibition sales
• Project management software, including Monday.com, DocuSign, or other
• AutoCAD software (or similar)
• Exposure to commercial negotiations
• Creative!

Key Considerations:

This role requires you to:

• Work outside of normal business hours and on the weekends closer to the event
• Spend extended periods of time on your feet at events (event week only)

Benefits

Here’s a taste of what TEG offers:

• Complimentary tickets to selected events
• Birthday Leave
• Volunteering Leave
• Access to wellbeing discounts
• Flu Vaccinations
• Company Paid Parental Leave
• Free Advice and Support (EAP)

• Global Reward and Recognition Program
• Supportive and exciting Learning and Development Opportunities
• Career Pathways
• A commitment to Diversity, Equity, and Inclusion
• Great team members!

About TEG

TEG operates worldwide out of seven country offices and includes Ticketek, Ticketek Marketplace, Ticketek UK, Ticketek New Zealand, Ticketek Malaysia, Ticketek Philippines, Softix, TEG Live, TEG Dainty, TEG Sport, TEG Van Egmond, Laneway Festival, Handsome Tours, SXSW Sydney, TEG Theatrical, MJR Presents, TEG Lifelike Touring, TEG TES Live, Brickman, Rugby Live, TEG Europe, TEG USA, Qudos Bank Arena, FAN+, VIP NOW and Ovation.

For more information about TEG please go to http://www.teg.com.au/

TEG is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.

If there are any adjustments that need to be made to ensure you have a fair and equitable experience in our recruitment process, please advise us when scheduling your interview.

*Only direct applications will be considered. No recruiters please*