Medical Receptionist

apartmentNXT GIG placeWerribee calendar_month 
NXT GIG is seeking a detail-oriented and compassionate Medical Receptionist to join our healthcare team. In this important role, you will serve as the first point of contact for patients and visitors in a medical setting, ensuring they receive a warm welcome and efficient service.
Your responsibilities will include managing patient check-ins and check-outs, scheduling appointments, handling medical records, and assisting with billing and insurance verification. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to providing outstanding patient care.

If you are passionate about working in the healthcare field and enjoy interacting with patients, NXT GIG is the right place for you!

Responsibilities
  • Greet patients and visitors, providing a courteous and professional introduction to the office.
  • Manage patient check-in and check-out processes, ensuring accuracy and efficiency.
  • Schedule patient appointments and manage the office calendar.
  • Handle incoming calls, directing inquiries to the appropriate staff members.
  • Maintain and update patient records in accordance with confidentiality regulations.
  • Assist with insurance verification and process billing information.
  • Support medical staff with administrative tasks as needed to enhance patient care.
Requirements
  • High school diploma or equivalent; Certification in medical office administration is a plus.
  • Proven experience as a Medical Receptionist or in a similar role in a healthcare environment.
  • Strong knowledge of medical terminology and familiarity with electronic health records (EHR) systems.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational skills.
  • Proficient in Microsoft Office Suite and office management software.
  • Ability to maintain patient confidentiality and handle sensitive information with discretion.
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