Hotel or Motel Manager
Next Gen Talent
Company: The Pushpagiri Hospitalities Pty Ltd t/a The Lachlan Way MotelPosition: Hotel or Motel Manager
Location: 2 Foster Street, Lake Cargelligo, NSW, 2672
Salary: $72,000 – $78,000 + Superannuation
Minimum Requirements:Relevant qualification at the level of an Australian Qualifications Framework Equivalent Diploma or higher AND at least 3-5 years of relevant work experience.
Key Responsibilities: Manage the day-to-day running of the motel, including check-ins, check-outs, room allocations, and guest services
Conduct regular inspections to ensure rooms, bathrooms, and common areas are clean, functional, and meet quality standards
Handle all guest reservations, cancellations, and modifications efficiently across online platforms, phone, and walk-ins
Address guest inquiries, complaints, and feedback professionally to ensure a high level of guest satisfaction and repeat businessAllocate duties, supervise cleaning staff or maintenance workers (if applicable), and ensure performance standards are met
Ensure compliance with local health and safety regulations, including fire safety, hygiene, and occupational safety requirements
Monitor expenses, manage utility usage, and implement cost-saving measures to ensure the profitability of the business
Promote the motel through local advertising, OTA platforms, and seasonal pricing strategies to maximise occupancy and revenue
Arrange and supervise repair and maintenance of motel infrastructure, plumbing, electrical systems, and equipment
Maintain accurate records of bookings, payments, invoices, guest details, and incident reports, and prepare basic monthly performance summaries
Monitor and replenish supplies such as toiletries, linen, cleaning products, and consumables
Ensure premises are secure, handle lost property, and be prepared to respond to emergencies including guest medical needs or property issues
Skills and attributes: Strong attention to detail
Good communication skillsPositive can-do attitude
How to Apply: To apply for this position, please email your resume to info@nextgentalent.com.au.
Please note that only short-listed candidates will be contacted, and your application will be treated as strictly confidential.