Breakfast Manager - Parlour | QT Sydney

It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

And our people? With personalities as diverse as each property, individuality is more than encouraged.

Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities

• Support the Outlet/F&B Manager in overseeing day‑to‑day operations, ensuring service standards, productivity, profitability and compliance with hotel and venue policies.
• Manage the daily breakfast service, bar areas, wine and cellar management, and lunch service as required.
• Lead and motivate the team through positive, proactive leadership, driving staff engagement, retention, training, performance development and effective communication.
• Manage staffing and labour controls, including rosters, overtime, leave, entitlements, handovers and cross‑venue team capability to meet service and financial targets.
• Ensure full compliance with liquor licensing, health and safety, incident reporting, crisis management and risk controls, maintaining accurate records and qualifications.
• Deliver exceptional guest experiences by managing complaints with care and urgency, anticipating issues, maintaining quality control systems and resolving problems proactively.
• Drive revenue through a strong sales culture, implementing and tracking up‑selling and on‑selling strategies while controlling departmental expenses.
• Maintain accurate reporting, financial controls, IT system knowledge and asset care, working with Finance and Senior Management to minimise risk and maximise efficiency.
• Act as a brand ambassador for the venue, hotel and EVT, promoting properties, supporting other departments, and contributing to meetings, projects and events.

• Demonstrated experience supervising or assisting in high‑volume, multi‑outlet food & beverage operations, with the ability to identify, analyse and resolve operational issues quickly and effectively.
• Proven people‑focused leadership capability, providing guidance, support and direction to colleagues while communicating with care, fairness and professionalism.
• Strong guest‑centric service background, consistently delivering efficient, friendly and professional experiences and managing guest feedback or complaints with confidence and empathy.
• Sound experience in compliance and risk management, including liquor licensing, WHS, incident reporting and maintaining operational standards with integrity.
• Demonstrated ability to work collaboratively with trust and accountability, contributing to a positive, professional culture focused on team development, operational excellence and commercial success.

• Daymaker ethos — no one’s too big for the small things.
• Inclusive leader — values diverse perspectives; builds belonging.
• Owner’s mindset — acts on data/feedback; ships improvements.
• Resilient and solutions-focused — stays calm, moves fast.

Perks from Day One

• 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
• $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid career growth across our hotel & entertainment network.
• Paid parental leave; community & volunteering opportunities.

Apply Now

Join QT and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.