Drives Field Service Engineering Technician
Drives Field Service Engineering Technician
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This is a position with grade
15
This position reports to
East Coast Drives Service Region Manager
Your role and responsibilities
Join ABB's Motion Services Division as a Field Service Engineering Technician. ABB is seeking experienced Field Service Engineers / Technicians to join its growing team. This role offers a generous salary, comprehensive company benefits, travel opportunities, and access to world-class training and development.You will have the opportunity to execute service work with low to medium complexity, following ABB's standard processes, quality standards, and safety guidelines. Each day, you will plan and execute tasks with a first-time right approach, ensuring customer satisfaction.
You'll also showcase your expertise by demonstrating a strong sense of urgency and responsibility in your work. If you're ready to take your career to the next level with a global leader in technology, apply now and become a part of ABB's dynamic team!
The work model for the role is: Hybrid
This role is contributing to the Motion Service Division located in Notting Hill, Victoria.
You will be mainly accountable for:- Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
- Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
- Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
- Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
- Electrical Trade or Restricted Electrical Disconnect/Reconnect License (mandatory)
- Electrical Engineering degree (preferred)
- Experience with Medium and Low Voltage Drives
- Skills in technical support, quality management, and sales practices
- Familiarity with remote site work
- Willingness to travel frequently
- Payable allowances (Living Away from Home, Car Allowance)
- Bonus incentive plan
More about us
ABB Motion Service Division serves customers worldwide by maximizing uptime, extending product life cycle and enhancing the performance and energy efficiency of their electrical motion solutions. The Division is leading the way in digitalization by securely connecting motors and drives, increasing operational uptime and improving efficiency.The services offered make the difference for our customers and partners every day by helping keep their operations running profitably, safely and reliably.