[ref. r55130524] Junior Support and Maintenance Engineer

An exceptional opportunity for a recent graduate to join a worldwide leading system integrator in tolling, ITS & tunnel management systems design, development and deployment.

This role is a level 1 support function and will require you to work closely with SICE level 2 and level 3 support teams.

• Preventative/Corrective maintenance and monitoring of the Operation Management and Control Systems (OMCS) and Integrated Operation Management and Control Systems (IOMCS) already in operation.
• Coordination with clients, stakeholders and operators in supporting the SIDERA managed motorways.
• Investigation and rectification of issues and defects in the systems using SICE’s Service Management tool.
• Investigation and root cause analysis of complex problems impacting PLC and sub systems.
• Assist with implementation or testing of SICE projects under S&M scope.
• Release and Deployment: Installation and deployment of new system software releases.
• Application Testing: Performing regression testing for system or application upgrades.

• Qualifications in IT, Computer Science, engineering, or equivalent experience.
• 1-2 years of experience in relevant roles is desired but not essential.
• SQL Certification or equivalent experience or knowledge.
• ITIL Certification (Desired but not essential).
• Knowledge of MS SQL databases, SQL queries and commands.
• Previous experience with the Atlassian suite (Jira, Zephyr, Confluence) or another Service Management tool is desirable.
• Good communication skills, both written and verbal.

• Be part of large scale infrastructure projects.
• A collaborative, supportive and diverse work environment where everyone has the chance to make a difference.
• Enjoy a range of benefits including up to 3 additional days of leave per year, access to a learning platform for personal and professional growth, novated leasing, coaching and wellbeing support through our EAP, and much more!

Your unique perspectives contribute to our collective strength. Be part of a team that values and celebrates diversity – apply today.

Due to the high volume of applications received, only successful candidates will be contacted. We apologise for the inconvenience.

Unsolicited applications from recruitment agencies will not be accepted.