[ref. r55130524] Junior Support and Maintenance Engineer
SICE Pty Ltd South Yarra Full-time
An exceptional opportunity for a recent graduate to join a worldwide leading system integrator in tolling, ITS & tunnel management systems design, development and deployment.
The Support & Maintenance Engineerwill be involved in the ongoing preventive and corrective maintenance, monitoring and continuous upgrading of the Operation Management and Control Systems (OMCS) and sub systems in operation for SICE clients.This role is a level 1 support function and will require you to work closely with SICE level 2 and level 3 support teams.
Key responsibilities include but are not limited to- Preventative/Corrective maintenance and monitoring of the Operation Management and Control Systems (OMCS) and Integrated Operation Management and Control Systems (IOMCS) already in operation.
- Coordination with clients, stakeholders and operators in supporting the SIDERA managed motorways.
- Investigation and rectification of issues and defects in the systems using SICE’s Service Management tool.
- Investigation and root cause analysis of complex problems impacting PLC and sub systems.
- Assist with implementation or testing of SICE projects under S&M scope.
- Release and Deployment: Installation and deployment of new system software releases.
- Application Testing: Performing regression testing for system or application upgrades.
- Qualifications in IT, Computer Science, engineering, or equivalent experience.
- 1-2 years of experience in relevant roles is desired but not essential.
- SQL Certification or equivalent experience or knowledge.
- ITIL Certification (Desired but not essential).
- Knowledge of MS SQL databases, SQL queries and commands.
- Previous experience with the Atlassian suite (Jira, Zephyr, Confluence) or another Service Management tool is desirable.
- Good communication skills, both written and verbal.
- Be part of large scale infrastructure projects.
- A collaborative, supportive and diverse work environment where everyone has the chance to make a difference.
- Enjoy a range of benefits including up to 3 additional days of leave per year, access to a learning platform for personal and professional growth, novated leasing, coaching and wellbeing support through our EAP, and much more!
Your unique perspectives contribute to our collective strength. Be part of a team that values and celebrates diversity – apply today.
Due to the high volume of applications received, only successful candidates will be contacted. We apologise for the inconvenience.
Unsolicited applications from recruitment agencies will not be accepted.
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