Admin Assistant
Job description
Join Our Team as an Administrative Assistant!
Are you an organized, customer-focused professional with excellent communication skills? Mombasa Day Spa & Hair Lounge is on the hunt for a dynamic Administrative Assistant to become an integral part of our team.
This full-time position offers a competitive hourly rate and includes weekends and late evenings. You’ll play a vital role in ensuring the smooth day-to-day operations of our beautiful African-inspired spa and lounge in Alice Springs.
What You’ll Do:
Reception Duties:
Welcome clients with a warm, professional demeanor.Manage phone calls, emails, and in-person inquiries.
Schedule appointments and maintain an organized booking system.
Handle cash transactions and process payments.
Administrative Tasks:
Maintain organized office and spa spaces.Manage and update client records and databases.
Conduct stock management and assist with orders.
Coordinate with team members to ensure seamless daily operations.
Customer Service:
Deliver exceptional customer service by addressing client queries and concerns promptly.Ensure clients leave with a positive and memorable experience.
Team Collaboration:
Facilitate efficient communication between spa and salon staff.Provide support to colleagues with various tasks as needed.
What We’re Looking For:
Proven experience in an administrative assistant role or similar.Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in MS Office and scheduling software.
Availability to work 40 hours per week, including weekends and late evenings.
What We Offer:
Competitive Salary: $60,000 - $80,000 per year.Professional Growth: Opportunities for development and career advancement.
Perks: Employee discounts on spa services.
How to Apply:
If you’re passionate about customer service and thrive in a fast-paced environment, we’d love to hear from you!
Submit your resume and cover letter detailing your experience to ruby@mombasadayspa.com.au.
Applications close on 30th January 2025.
Mombasa Day Spa & Hair Lounge is proud to be an equal opportunity employer. We welcome applicants from all backgrounds to join our vibrant team.
Let’s make 2025 a year to remember—together!