Digital Delivery Manager

About Our Client

Our client is a large organisation within the not-for-profit sector. With a strong commitment to delivering significant health improvements and solving major public health problems.

• Manage all stages of the project together with the Internal Communication Manager, intranet provider and key internal stakeholders, including delivering on a comprehensive project plan to ensure essential outputs and outcomes are achieved
• Ensure content on the new intranet is purposeful, accurate, clear, relevant and well presented, including overseeing an audit, migration and the production of new content as needed.
• Contribute to the implementation of a content strategy and governance framework for the intranet platform, including relevant policies, processes and/or guidelines.
• Contribute to the development of communications objectives.
• Work collaboratively and effectively with internal stakeholders throughout the project lifespan to understand and address user needs and priorities, and build and communicate a strong shared understanding of the new platform.
• Work closely with the intranet provider to represent and champion the needs, priorities and requirements of the organisation.

• At least 4 years' experience managing end-to-end projects on intranet or website platforms, or other similar software.
• Significant external stakeholder management experience, including working in partnership with suppliers, agencies or vendors and representing the needs of an organisation.
• A high standard of written and verbal communication skills (including grammar, punctuation, and style) and strong attention to detail.
• Experience working with accessible intranet or internet platforms that comply with Web Content Accessibility Guidelines (WCAG), and an understanding of best practice in digital accessibility.
• Excellent project management skills, including a proven ability to develop and deliver on project plans, meet deadlines, facilitate approval processes and manage budget.
• Experience working with a range of content management systems (experience with SharePoint and/or Umbraco preferred).
• Experience working with large amounts of content, including content management and production, and an understanding of effective authoring/publishing models.
• Experience developing and/or implementing governance frameworks for digital platforms to clearly define roles and responsibilities, including relevant policies and/or procedures.
• Significant internal stakeholder management experience, including the ability to develop and maintain effective working relationships and balance the needs of the business, preferably gained in a large, complex organisation.

• The opportunity to work in a leading not-for-profit organisation.
• An inclusive and supportive work culture based in Melbourne.
• The chance to make a real difference in public health.