Inventory Controller

About Our Client

Our client is a leading industrial manufacturing company that designs and produces high-quality technical solutions for a range of industries. With a strong focus on innovation and efficiency, they manufacture and distribute specialized equipment, providing comprehensive support and after-sales service to customers across Australia and beyond.

• Provide after-sales support for spare parts, including quoting, order processing, and invoicing.
• Manage warehouse stock for spare parts sales and field service, ensuring accurate inventory levels.
• Coordinate customer returns (RMA & OFI), including assessment, repairs, and invoicing.
• Develop and maintain strong relationships with customers, contractors, and internal teams.
• Arrange freight and logistics for spare parts as needed.
• Stay up to date with product knowledge and undertake training as required.
• Identify opportunities to increase spare parts sales and work with contract managers to maximize revenue.
• Ensure compliance with company policies, work instructions, and quality management systems.
• Maintain accurate documentation and follow set processes and procedures.
• Uphold professional presentation and a positive attitude while supporting business objectives.

• Inventory control expertise - ability to manage stock levels, conduct regular stocktakes, and ensure accurate record-keeping.
• Strong customer service skills - capable of handling customer inquiries, processing orders, and maintaining positive client relationships.
• Technical product knowledge - willingness to stay updated on product developments and understand engineering drawings and materials.
• Solid IT skills - proficient in inventory management systems, databases, Microsoft Office, and other relevant software.
• Problem-solving mindset - logical approach to troubleshooting issues and identifying process improvements.
• Process-driven and detail-oriented - ability to follow structured procedures and ensure compliance with company policies.
• Excellent communication skills - able to engage with internal teams, contractors, and customers effectively.
• Self-motivated and able to work independently - comfortable managing tasks without constant supervision.
• Logistics coordination experience - ability to arrange freight, track shipments, and ensure timely parts delivery.
• Positive and professional attitude - strong work ethic, reliability, and a team-oriented approach.

• Flexible working hours - ability to choose start and finish times to suit work-life balance.
• Supportive team environment - work within a collaborative and well-structured team.
• Stable and growing company - opportunity to join a reputable industrial manufacturer with long-term career prospects.
• Ongoing training and development - access to product training and professional growth opportunities.
• Varied and engaging role - mix of customer service, inventory management, and process improvement.
• Competitive salary package - aligned with experience and industry standards.
• Autonomy in the role - ability to take ownership of tasks and contribute to business success.